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Frequently Asked Questions for Employers

Q:  Where can I get a certificate of insurance which lists Sunrise Staffing insurance coverage, such as workers’ compensation and liability?
A: Your local servicing branch can generate a certificate of insurance that includes our general liability and workers’ compensation coverage. The certificate of insurance can either be faxed or mailed to you. If additional coverage and/or specific wording are still needed, please fax your request to 253-922-3184 or email us at Please allow 24 to 48 hours to process your request.

Q: Who do I contact if there is a liability claim?
A: Please call the local servicing branch.

Q: How do I change the billing address on my account?
A: Using your company letterheader, please fax a request to us at 253-922-3184. Please include your account number(s) and specify “Address Update”.

Q: Where do I send a prelim notices, lien release or final waiver?
A: Please email them to us at, or fax to 253-922-3184.

Q: Where can I get a copy of an invoice?
A: You may re-print any invoice at our secured Web site,, by activating your Internet account. Many other reports are also available to you there.

Q: Where can I get a copy of a signed work ticket?
A: You may re-print a signed work ticket at our Web site, , or send your request to us via email at

Q: Why should I use temporary employees for my business?
A: Ninety percent of businesses in America use temporary employees for many reasons including: reducing overtime for their own employees, having a flexible workforce that can change as quickly as the business cycle does, and eliminating the costly hassles of recruiting, interviewing and hiring employees. Our service takes care of all these things for you, efficiently and with quality outcomes, allowing you to focus on your core business.

Q: What kinds of workers do you provide?
A: We can provide you with whatever type of worker your business needs. Simply let us know what the job requirements are and what skill sets are needed, and we’ll search our database and find a qualified candidate. If we don’t have the right candidate in our database, we will actively recruit the right worker for you on temporary, temp-to-hire or direct placement basis.

Q: Do your temporary employees go through any kind of testing?
A: At Sunrise Staffing we use top of the line skills testing software to ready our employees. Testing is done on an individual basis, depending on the applicant’s skills, work experience and position for which they are applying.

Q: Do you offer any type of guarantee for the workers you provide?
A: Yes. If for any reason you’re not satisfied with our employee and you notify us during the first two hours of the assignment, you will not be charged for the work performed. To ensure your satisfaction with the employee we select for your job, we will promptly provide a replacement worker if your expectations are not met.

Q: What does Sunrise Staffing’s bill rate cover?
A: We provide you with a simple hourly bill rate which covers the payroll wages of the temporary employee, all state and local taxes and workers’ compensation insurance. Sunrise Staffing then handles all of the government payroll reporting.

Q: How do I get the most out of temporary employees?
A: Welcoming temporary personnel and giving them clear instructions on their job duties can make a remarkable difference in their productivity. Just like each of us, temporary employees like to be told when there are doing a good job and what they should be doing differently, if improvements need to be made.

Q: How can I set up an account with Sunrise Staffing?
A: We make the process of setting up an account with Sunrise Staffing fast and easy. Please call us at 1-800-766-8393, or click to establish an account online.
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